Corporate Governance

Group Core Values

The holding company recognises that while we conduct our business within applicable frameworks, principles, policies, standards, laws and regulations, it also acknowledges that these frameworks, principles, policies, standards, laws and regulations do not govern all types of behaviour.

As a result, the group has a Code of Conduct to guide the group's personnel. This Code is based on the group's core values, which allows employees to take the Code to the next level, in the demonstration of our core values in action.

All employees have an obligation to know and understand, not only the guidelines contained in the Code but also the core values on which they are based. Knowing and understanding are not enough. We also have an obligation to comply with the letter and spirit of this Code and to help others do the same.

While the Code provides a broad range of guidance about the standards of integrity and business conduct, no code can address every situation that individuals are likely to encounter. As a result, this Code is not a substitute for our responsibility and accountability to exercise good judgment and obtain guidance on proper business conduct.

We are a SPIRITED group and in striving to achieve our objectives, recognise that living and demonstrating our core values will assist us in succeeding, both as individuals and as a business.

Our core values, SPIRITED, are as follows:

  • Speed - Speed is essential to our future success, in bringing ideas to fruition, speed in thought, action and execution and to securing our future as leaders in our markets.
  • Professionalism - Professionalism in everything that we seek to do, from our services to our skills, from our clients to our suppliers, from our people to the way we conduct ourselves and our business dealings and relationships.
  • Innovation - Continuing to build upon our heritage of excellence in creative thinking, novel ideas and practical solutions, enhanced through leadership, reward to our people and value to our customers.
  • Respect - Our treatment of others as we would wish to be treated, attentive to personal dignity and receptive to the diversity of ideas, experiences and cultures.
  • Integrity - We are honest and ethical in our dealings with our employees, customers, suppliers, competitors, shareholders and the communities within which we conduct business with proper respect for the principles of laws and regulations in achieving the highest standards.
  • Transparency and Teamwork - We are committed to full, fair, accurate, timely and understandable disclosure in the company's business dealings, relationships and other public communications and information. We value our teamwork in promoting trust, openness, challenge, opportunity, growth and individual responsibility and accountability.
  • Environment - We are stewards of our environments for the future, striving to make our world a better place for having given back to the communities in which we work and for being a good corporate citizen.
  • Dedicated - We are dedicated to the processes of continuous improvement and in providing our time and energies to meet and exceed expectations in all that we set out to achieve.

These principles support and guide our leadership and we expect our people and business partners to conduct their business in accordance with these principles. We must do more than be compliant with laws, regulations and policies. We must work according to our principles and endeavor to conduct ourselves in a manner beyond reproach. Our reputation is based on the personal integrity and ethics of each of our employees and those with whom we do business. Sound judgment must be exercised in the service of our reputation as a business leader, employer of choice and good corporate citizen.